Square Root of Change

Back in the early 1990s, I was working in IT at a multi-billion dollar manufacturing company. Ours was a small part of IT, separate from the mother ship. Responsible for about 2000 employees in our area, we had implemented several large projects over a two-year span; all bringing changes to the employees. I was a young IT acolyte, and I thought all change was good, great even. Why were people so grumpy? Sigh. I was so naïve.

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The First Step Doesn’t Matter

Businesses are littered with first steps. Attempts to change or improve that never get followed up on. A first release of a newsletter with no second.

Look at your intranet to see what is stale. See what hasn’t been updated.
These are failures. You don’t get points for starting something. The first step is not the most important. That first step? It actually doesn’t matter.

Doesn’t matter how big it is. Doesn’t matter what direction it is. The first step just doesn’t matter.

What matters is what happens after the first step.

What matters is setting up an ongoing process to make long-lasting change. Defining a clear owner for the second step. Setting a clear timeframe for each subsequent step.

Rolling out a PMO? That first batch of templates and processes doesn’t matter as much as setting up clear ownership, allocating resources, tasks to drive culture change, setting an update schedule, and having expiration dates to force continual review and updates.

Ghosting Job Applications

An acquaintance of mine, who wants to stay anonymous for obvious reasons, provided me the data for the above chart. The data came from their last job hunting experience. While a successful job search — after all, they got offers — there is something very disturbing that I would like to point out.

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Medical Product Outsourcing – An article I wrote back in 2005

This article was published back in the June 2005 edition of Medical Product Outsourcing magazine. As the article title says, it covers how a company’s IT infrastructure can help with its medical device design process.

Geez that’s an old photo of me…sigh.

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