There are many books and articles about leadership; I hope you read some of them. There is no absolutely right model of leadership, so read widely and make up your own mind on what makes a good leader. This section covers something I noticed long ago about leadership styles which I haven’t seen it in … Continue reading Spiders & Conductors →
Back in the early 1990s, I was working in IT at a multi-billion dollar manufacturing company. Ours was a small part of IT, separate from the mother ship. Responsible for about 2000 employees in our area, we had implemented several large projects over a two-year span; all bringing changes to the employees. I was a … Continue reading Square Root of Change →
Businesses are littered with first steps. Attempts to change or improve that never get followed up on. A first release of a newsletter with no second. Look at your intranet to see what is stale. See what hasn’t been update. These are failures. You don’t get points for starting something. The first step is not … Continue reading The First Step Doesn’t Matter →
If your job doesn’t fundamentally depend on your email*, then ask yourself if you control your email or if email controls you. Our Email Is A Monster (Oatmeal). Some ideas to consider: No matter how focused you are, when that little window flashes up in the corner of your screen or your phone beeps, you … Continue reading Inbox: friend or foe →
Microcontent: How to Write Headlines, Page Titles, and Subject Lines This is an excellent article on writing email subject lines, article titles, etc. Anyone who sends emails or writes should internalize the message from the article.
In telecommunications, the concept of Signal To Noise Ratio has been around for a long time. The basic concept is the signal (what you are trying to communicate) and the noise (all the crap that isn’t the signal) are related. The higher the ratio of signal to noise, the better. High ratio: more signal, less … Continue reading Signal To Noise: Managing what comes at you →
We are flooded with data and we don’t understand most of it. While the below HBR tip of the day has specifics about communicating outside the company, I think that the basic concept — helping people understand the data — is a fundamental part of being a Business Analyst. The standard mantra you hear is … Continue reading Helping People Understand Data →
As a developer, I was so tempted to put messages like this in the parts of the code that should never execute. I did a couple of times, although never this clever. I’m not up on the latest programming languages, but I imagine that it is still possible to have these places of despair. These … Continue reading xkcd: Unreachable State – been there, done that… →
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